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FAQs

Frequently Asked Questions

My HealthCare Option offers a tiered subscription model where businesses pay a monthly fee based on the level of service chosen. This model eliminates deductibles, co-pays, and coinsurance, providing comprehensive care through virtual visits, eVisits, and preventive services.

The subscription includes on-demand prescriptions, maintenance prescriptions, preventive care guidelines, cancer screenings, weight loss management, sick/on-demand televisits, and chronic disease management, among others.

Employees can access care through MyNM MyChart, where they can schedule virtual visits, request eVisits, send messages to doctors, and receive preventive care services. The platform ensures convenient, secure, and timely access to medical attention.

 

My HealthCare Option offers cost savings by eliminating out-of-pocket expenses, provides convenient access to care through virtual visits, ensures high-quality medical support from board-certified physicians, and emphasizes comprehensive preventive services to promote long-term health.

Employers sign a contract and set up payment through ACH. They can then add or remove employees monthly and manage their subscriptions online. New patients complete enrollment using Docusign, answer health history questions, and schedule appointments or eVisits through MyChart.

Patients must have pertinent lab studies performed at least within 6 months of enrollment and then yearly. This lab work must be sent to or made available through EPIC for review before issuing a prescription. Follow-up blood work may be required for prescription changes.

No, My HealthCare Option does not complete prior authorizations for prescription medications. Patients may need to discuss alternative arrangements with their physicians.

My HealthCare Option provides comprehensive preventive care services, including immunization recommendations, cancer screenings, and routine check-ups. These services are designed to promote early detection and long-term health.

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